Training Course: What Leadership Skills will Actually Make a Difference?
Key Learning Objectives
- Interpret the key challenges for technical professionals moving into management roles
- Gain an insight into emotional intelligence, human behaviour and team dynamics
- Acquire a practical framework to help you understand and influence the behaviour patterns of different types of people
- How to avoid the common mistakes managers make with extrinsic motivators
- Apply behavioural techniques to help breakdown interpersonal barriers and resolve conflict
- Acquire convincing motivation, communication and influencing skills
- Understand why questioning skills are a manager’s number one tool
- Identifying the various sources of power at your disposal and how you can strengthen them
- Identify what motivation strategies work best with different people
- Develop a leadership style that gains buy-in and respect
- Effectively use your personal power, rather than relying on authority, or positional power
- Understand the relationship between good leadership and good “fellowship”
- Tactfully provide useful feedback both positive and negative
- Guaranteed techniques to engender responsibility and accountability – and why most managers cultivate the opposite
About the Course
The critical element that differentiates the successful manager is the application of effective interpersonal skills. All too often, people have taken on management responsibilities on the strength of their technical or specialist skills. However, a management role depends on achieving results through others which requires a significantly different skill set.
How can you ensure you have the right mix of emotional intelligence and leadership skills to: meet corporate objectives, keep your team motivated, inspired AND performing? Designed specifically for technical people with new management responsibility, this course will help you build emotional intelligence and your skills in leading, managing, empowering, influencing and driving the performance of others to meet organisational and personal objectives.
You will spend time revising behaviours, beliefs, values and attitudes, and then use this awareness to help develop the skills to enable you to manage, lead and motivate others to meet and exceed objectives.
You will take away a portfolio of realistic, relevant and immediately usable models, techniques and approaches that will dramatically improve your performance as a manager, help sustain productive working relationships with colleagues and build a committed and highly performing team.
Our instructor faculty boasts vast experience in both management, leadership and behavioural psychology to provide you with meaningful insights, skills, tools and tactics.
Who Will Benefit
This course has been specifically designed to meet the needs of those with a specialist skill who are now responsible for managing the work of others and motivating them to achieve outcomes.