Training Course: Understand how your role as Executive Secretary,PA, Administrator or Office Manager contributes to the organisational success in the Covid-19 Pandemic.

COURSE OVERVIEW

This course focuses on equipping you with the necessary professional skills required to do your job effectively, contributing to your own, your boss’s and your organisation’s success.During this course you will work through a series of discussions, demonstrations and case studies that will enhance your learning experience and show in detail how to optimise your ‘best practice’ PA management skills in the Covid-19Pandemic.

LEARNING OUTCOMES

• Understand how your role as Executive Secretary,PA,Administrator or Office Manager contributes to organisational success.
• Build an effective workteam.
• Plan and coordinate workflow and productivity.
• Become a change champion and manage  change effectively.
• Interact with people in ways whichr einforce positive working relationships.
• Manage personal emotions and stress.
• Manageconflict,difficult situations and people,with ease.
• Recruit,select and induct new staff who will work effectively with your team.

WHO WILL BENEFIT

The course is suitable for administrative professionals in all industries who lend secretarial supportor manage an office environment, or work as a personal assistant within the organisation,including:

• Office Managers
• Executive PAs
• Senior Office Administrators
• Management Secretaries
• Executive Secretaries
• Executive Assistants
• Senior Secretaries
• Department Co-ordinators
• Personal Assistants
• Office Administrators
• Project Managers and Secretaries